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Frequently Asked Questions

Do you test on animals?

This is a matter very close to our hearts here at nspa so fear not! You can rest easy and enjoy our lovely products. Below is a statement from PETA which covers us too.

“In 2003, the EU responded to the long-standing public campaign against cosmetics tested on animals by introducing a ban on animal testing for cosmetics and toiletries inside the EU – not just for finished products but, critically, for their individual ingredients, too. That ban was introduced in stages and became complete in 2009. As a result, no testing on animals for cosmetics now takes place anywhere in the EU."

There are no grey areas here as it is simply illegal to sell any product or raw material that has been tested on animals. We are 100% cruelty free.


Where can I buy your products?

All of our products are exclusive to Asda in the UK


Do your products contain parabens?

Our products are all paraben free.


Do your products contain Polyethylene Micro Beads?

We currently have one product containing Polyethylene beads which is the Micro-Derma Scrub. This is currently being reformulated to remove them and will be available in stores August 2017.

Bunny

Are your products vegan friendly?

Some of our products may not be suitable for vegans, this is because they contain animal derived ingredients such as Beeswax, Silk Protein or Lanolin. To find out which ones are suitable for vegans you will see our vegan friendly logo in the product description. This logo will also appear on packaging from August 2017.


I would like to distribute your products outside of the UK

Please contact our international sales at sales@nspa.co.uk


Do you provide samples of your products?

Unfortunately we aren't able to provide samples of our products, however we do have some travel sized products available to purchase. Follow us on Facebook and Instagram to keep up to date with any competitions or offers for a chance to win products.


I have a faulty product, what shall I do?

Contact us at letstalk@nspa.co.uk and we will help with your query.


I have had a reaction to your product

We are sorry for your experience with our product, please contact us at letstalk@nspa.co.uk and one of our advisors will be in touch with you.

Vegan